Use focused questions to understand staffing, care, pricing, availability and everyday life before choosing a community.
Care and staffing
Ask who is on site overnight, how emergencies are handled, how care plans are reviewed and what services require an extra fee.
Costs and agreements
Ask about deposits, annual increases, care charges, refunds, notice periods and what happens during hospitalization.
Life in the community
Ask about dining flexibility, transportation, activities, visitors, pets, accessibility and resident feedback.
Questions to ask next
- What is currently available?
- What is included in the monthly fee?
- Can the community support current and likely future needs?
- Who should the family contact for written details?
Services, pricing and availability can change. Confirm important information directly with each provider and seek appropriate professional advice.